Jetwing Hotels, family owned and in the tourism industry for the past 41 years, has surpassed all expectations in this sphere. Building on the foundation of being passionate, and on the experience of true, traditional Sri Lankan hospitality, they have constantly pioneered discoveries which have captured the essence of the brand. This strong statement and direction has enabled Jetwing Hotels to imagine, create and manage marvels and masterpieces, where distinctive design and elegant comfort complement each other and the environment.
The management philosophy is hybrid of the professionalism expected of a large corporate, but is also overlain with a value system more typical of a family company which treats its employees as members of its extended family. This is why the group prefers the use of the term “Jetwing family of companies”.
The values which drive Jetwing are a combination of what is expected in terms of corporate ethics and professionalism underlain by the old fashioned values of what feels right in terms of the conscience of the directors. This is best illustrated when after the Airport attack in July 2001 and the Tsunami in December 2004 tourism in Sri Lanka was brought to its knees. When any other modern corporate would have pruned back costs and laid off staff, Jetwing took the decision to use up its reserves to keep the company afloat instead of laying off staff. Year end results were sacrificed to keep the Jetwing family together. This may seem old fashioned in the modern corporate world, but it is these value systems that pay off over a time horizon of a few years, while also embodying the values that a giant in the hospitality industry needs to have in its corporate DNA.
It is long held belief at Jetwing Hotels that tourism cannot exist in isolation and that it only works well when a complex and intimate relationship with the local community and environment strikes a harmonious balance.